Reference

puncak303 Terms & Conditions for Your Account

These Terms & Conditions set out the rules that govern your account on puncak303, including how you register, how payments via DANA, OVO, GoPay and QRIS are processed…

Account eligibilityPayment rules: DANA, OVO, GoPay, QRISAccess depends on local lawAccount verification requiredGoverning policy terms
puncak303 puncak303 Terms & Conditions for Your Account
POLICY CONTACT

Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, our support team is available 24 hours a day to walk you through what applies to your account.

Live Chat Open the live chat window from any page on puncak303 — available around the clock. A support agent will address your terms query and confirm which clauses apply to your account type.
Email Support Send a detailed terms or account query to our support email. We aim to respond within 24 hours and will reference the specific clause relevant to your situation.
Help Centre Browse the Help Centre for a section-by-section breakdown of these Terms & Conditions, including payment verification steps, account access rules and withdrawal conditions.
HOW WE HANDLE POLICY

Data, Security and Your Account Rights

puncak303 applies clear data-handling and account-security practices to keep your information protected. Below are the six areas that govern how your data and account are managed under these Terms & Conditions.

Data Retention

We retain your account data for as long as your account remains active and for a period after closure as required by applicable regulations. You may request a summary of stored data via email to our support team.

Cookie Policy

Our site uses cookies to maintain your login session and remember payment preferences such as your QRIS or DANA wallet selection. You may adjust cookie settings in your browser, though some features require session cookies to function.

Account Security

Phone verification is required before your account receives full access. We use OTP confirmation tied to the mobile number you registered, and we recommend not sharing your login credentials with anyone.

Payment Verification

Withdrawals via OVO, GoPay or bank transfer to BCA and Mandiri are verified against the name on your registered account. Mismatched account names cause a hold until identity is confirmed.

Requesting Changes

To update registered details such as your email address or linked phone number, submit a request through live chat with a valid ID. Changes take effect within 48 hours after verification is complete.

Jurisdiction and Access

Access to specific features on puncak303 depends on local law. We do not activate lobby sections or payment methods in regions where doing so is not permitted, and these Terms & Conditions reflect that scope.

Common Questions About These Terms & Conditions

These questions cover the parts of the puncak303 Terms & Conditions that come up most often — from account eligibility and payment rules to data rights and how to request changes to your account.

The full Terms & Conditions are published on this page and updated whenever material changes occur. We notify you at your registered email address when a significant revision is made so you always have the current version.

Yes. Access to certain features depends on local law. We check eligibility by region, and where local law permits, your full account and lobby access are active. Restrictions apply in areas where use is not allowed.

DANA, OVO, GoPay, QRIS, virtual account and bank transfer are all covered. Each method has a clause requiring that the payment account matches the name registered on your puncak303 account.

We can update the terms at any time, but we send an email notification to your registered address whenever a material clause changes. Continuing to use your account after that notice means you accept the updated terms.

Send a data-access request to our support email or via live chat. We will compile a summary of the information linked to your account and deliver it within the timeframe outlined in the data-retention clause.

A mismatch between your DANA, OVO or bank transfer account name and your registered puncak303 name places a hold on the withdrawal. Contact live chat to begin the identity verification step and clear the hold.

Submit a change request through live chat and provide a valid ID. Our team verifies the request and updates your registered email or phone number within 48 hours, keeping your account access intact throughout.